Hello,
We have number of WAN links and the users are saying that their access is slow. What is the industry standard way to report on the utilization of a link? The average utilization would be very low since the link is unused outside of business hours. Even during business hours the link may be not heavily utilized. However there are times when the link would be at peak utilization, during large email or file transfers for example. What is the "correct" way to average/count/calculate/report on the times when the utilization is 100% vs when the utilization is less than 5%? Is there an accepted industry best practice?
- Regards,
Richard