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SolarWinds Job Engine causing 100% cpu utilization

I have NPM SL2000 9.5 sp3 with NCM 5.5.1 on my server. SQL is on a separate server. I dont have APM, NTA, VOIP or any of that.

NPM has 872 elements. NCM has 499 nodes.

 

I have been having a problem with my NPM/NCM server with the cpu staying at 100%. Up until a week ago, the cpu would usually stay at around 50-60% or below and everything was running fine. I dont know of any major changes to the system that might have caused the change in server performance.

This is causing all sorts of problems with polling and web site performance and it is getting very frustrating.

I have a case open (#113419), but tech support hasn't comeup with much so far. I was told that I needed to reinstall the Information service. I did that, rebooted and nothing changed. CPU still stays at 100%.

The problem seems to be the SolarWinds Job engine. If I stop that service. The CPU drops to about 10 % and everything runs nice and smooth. The only thing that seems to be affected is my UnDP pollers (which I do use/need).

As soon as I restart the JobEngine service, the cpu goes right back 100%.

I also noticed that the SWJobEngineWorker.exe processes are using a large amount of memory and cpu.

Right now, there are 2 SWJobEngineWorker.exe processes running. They are using about 820mb of memory and the cpu usage of the processes ranges from 25% up to 80% constantly.

 

Anyone have any ideas what is causing this?

I really need to get this resolved as quick as possible. My dally reports dont even run properly due to the excessive cpu load.

Thanks,

Jeremy


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