If you are evaluating a SolarWinds product, these instructions will show you how to update your license information if you are in an environment with no internet connection.
- Run the SolarWinds License Manager
- In the Action column, choose the product you need to Activate or Upgrade or Extend Evaluation
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- Enable the radio button for the server does not have internet access
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- We need the Unique Machine ID in order to generate a license key
NOTE: Each product will have its own Unique Machine ID, so it needs to be run for each product
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- Click the Copy Unique Machine ID button to generate this value
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- Open Notepad and paste the ID value into notepad, this is the ID that needs to be sent to your slaes rep and we can create the license file
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If you are extending multiple products, list each product and their Unique ID:
NCM: Unique ID
NPM: Unique ID
SAM: Unique ID
And so on….
- After we receive the information, we can generate a license file and send it back to you; this file will need to be copied to the disconnected server.
- Click the Browse button and navigate to the license file
- Click Next
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- The license will be imported
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- Click Finish
