Good morning,
We've recently purchased an additional polling enginer license and additional webserver license.
The APE installed fine, however when I am trying to install the additional webserver it's telling me this has already been installed, which appears to be strange as I haven't installed it (unless it comes with the APE automatically).
I have to add, that I have manually installed the items I needed (APE NPM, APE SAM). The additional webserver bits haven't been installed yet, as I have not been able to launch them.
We are on the latest versions of both NPM and SAM (12.0.1 for NPM and 6.3.0 for SAM).
Please see the errors I am getting below:
However, if I check the configuration wizard (I would expect it to be "configurable from there"), the webserver item is greyed out.
If I look at the "Programs and Features" section on the server itself, I am seeing the following:
Does anybody have any idea what is causing this?
I'd very much appreciate a response.
Regards,
Dennis