I am having difficulty troubleshooting my email alerts. I have gotten the email templates setup correctly and all of the information looks good (using account modification email template and I added the SourceAccount field).
What I have noticed is that when an action occurs, I am getting multiple email's sent for the same action but with different Email templates.
Ex. User Account deleted
When someone deletes a user account in ADUC, I get an email from multiple Rules. I understand why this happens but I am working to eliminate the ones that are unnecessary.
My findings from deleting a user account leads me to believe that these are the Rules triggering the action to fire off the emails:
- User account Deleted Rule
- User Account Events Rule
- User Removed From Group Rule
- Changes to domain objects Rule
I am troubleshooting each one to see if there is a way to surpress the additional emails from being sent?
So, can anyone tell me if there is a way to find out exactly which rules are triggering and sending out the alerts?
I am new to LEM and am working my way through the videos and docs but have not found anything about surpessing messages.
The goal is to get a single email alert for each action. Currently, I am getting 600 emails per hour and many are duplicated 2 or 3 times.The purpose is to have a paper trail (email) of all the changes to directory object.
Thanks,
Joshua