Even with some very vigilant tuning Orion can still be very chatty when it comes to alerts. We also have a few other systems outside of Orion that also generate alerts. Currently all of these systems automatically open a ticket in our ticketing system for each event; however, often there are a bunch of events that all represent just one issue and weeding through all of the noise can be a pain. This has caused me to go out looking for a good Alert/Event Management solution that provides good de-duplication of events.
I currently have my eye on Moogsoft but am interested to hear about other possible solutions.
I would be curious to hear what others out there have done to solve this problem?
Thanks in advance for any feedback!