Link any ticket type to any other ticket type
It seems silly that only specific types can be linked to other specific ticket types. If I have an Incident that requires a Change Request (Request ticket type) to be resolved, I would want to link...
View ArticleStopping emails from going to techs on escalated tickets
I am new to WHD so please forgive me if this is an obvious question but is there a way to stop emails from being sent to techs every time a ticket is escalated to them or to a tech group that they are...
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How many events can be stored in "Events" in Orion???
How many events can be stored in the section "Events" Orion, I searched when a server isaddedandsince2000haveevents anddoes not appear.The serverwas added onSeptember 12but...
View ArticleHow do you link tickets?
I have seen several other posts with this same question but still have not found the answer so I am asking the question again? If there is a post with the answer please feel free to point me to it,...
View ArticleGoogle Chrome 54.0.2840.59 Business Enterprise MSI (Upgrade) with incorrect...
The download URL is set for the following address in the catalog I just downloaded. file://mwarzala/PatchManager/Google/Chrome/54.0.2840.59/googlechromestandaloneenterprise.msi This needs corrected!
View ArticleUse Case for Locations and Companies?
I am setting up WHD for the first time and I am really struggling with the concept of Locations and Companies, the relationship between the two and the intended use case. It created a location for all...
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Do you use SSD drives for your Orion database server?
Please comment if you have something the rest of us could learn from
View ArticleWhat is the state of your company's technology? Obsolete? OK? State of the...
Choose one of the options below to illustrate your company's technology status. I encourage you to provide additional details in the Comments section!
View ArticleNew Thwack Store Items
So, I've heard rumors of at least one new item coming to the Thwack Store (socks, maybe). What other items would you wear?
View ArticleAccessing web console using HTTPS
Hello friends; I have a problem about HTTPS web console. I configured systems according to this article(Enable SSL or https for the Orion Web Console - SolarWinds Worldwide, LLC. Help and Support )...
View ArticleWhat version of Cisco ASA software are you running?
As we begin working on Network Insight for Cisco ASA for NPM, NTA & NCM we are wanting to understand what versions of code/software you are running. Please help us by letting us know what versions...
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VMAN Update URL Repository
I can't imagine why no one else has asked this question before, but how in the world do you get the Update Repository "Use Specified Repository" feature to work in the VMAN Admin console?? I tried...
View ArticleCustom Views for Groups
We use our groups to Identify physical locations, and would really like the ability for each location to have it's OWN group details page that can be modified with items that are specific to that Group...
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ServiceNow Integration issue
Hello all, I am working on the ServiceNow Integration and I'm running into a problem. I was able to add the ServiceNow instance with no problem and the status shows up and active. I've tested the...
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NAM vs NOM -- What am I missing?
I usually delete SolarWinds sales emails. Sorry. It's the truth. It's not that I don't want to read them it's just that I usually have my fingers on the pulse of things via Thwack and other things....
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