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2017 - das Jahr, in dem wir ...
Frohes Neues! 2017 also, irgendwie macht die Zahl mich nicht an. Aber darum geht es ja auch nicht Was erwarten wir in der IT in diesem Jahr? Welche Trends? Welche Änderungen kommen sicher, was kann man...
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SNMP Traps and Syslog Traps can raise an advanced alert in NPM
At the moment received SNMP- and Syslog Traps are only parsed and written directly into NPM databaseThe alerting interface for Traps has nothing to do with the NPM advanced alerting engine - nothing...
View ArticleWhat version of Cisco ASA software are you running?
As we begin working on Network Insight for Cisco ASA for NPM, NTA & NCM we are wanting to understand what versions of code/software you are running. Please help us by letting us know what versions...
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Why aren't my Java applicability rules working?
Background: I have a lot of Java 6 in my environment and I'm trying to get rid of it. To do that, I've created a Package which should target all computers with old Java versions (including 6), and...
View ArticleWindows powershell monitor component errror - 'return code is different than...
I'm testing the Symantec Netback application monitoring template with our Windows 2008 R2 Netbackup servers, and all of the components are green or "up" except for the job status component. It's down...
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The Ultimate CPU Alert
CPU alerts are a yawner. Grab the CPULoad, check it against a threshold (maybe even a per-node custom threshold, as explained here: TIPS & TRICKS: Stop The Madness: How to set alert thresholds...
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You Don't Know THWACK - The Onboarding Mission
Limited-time promotion January 1-31:Complete this onboarding mission before 11:59pm on January 31st and you will be entered to win a Raspberry Pi 2 and 1,500 thwack points that can be used in our...
View ArticleSupport HPE / Aruba 5400R ZL2 Switches
HP Procurve is in the process of rebranding some of their enterprise switches to Aruba. I'm not sure if that is reason this is happening but we recently purchased two 5400R ZL2 switches and found that...
View ArticleEvery SCP Question Ever
Who can or should take the SCP Certification exam?Successful applicants generally have 2-3 years of network management experience and at least a year working with SolarWinds products. This exam is...
View ArticleEvents not generating emails after upgrading to NPM 12.0.1
Hi all. I've looked at different threads regarding emails failing out of NPM in general, but the traditional fixes aren't working for me. I've verified the SMTP server, I've sent test emails, and I get...
View Article2017 Goals
Have you create specific goals for 2017 in your network? Choose the most important - not the most likely to occur Please share your specifics below, especially any challenges you might want other...
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THWACK Monthly Mission - January 2017
Thwacksters, it is important that you remember the journey to the cloud begins with one step. In this mission you will encounter spiritual cloud guides on your way to the snow-capped peaks where happy...
View ArticleDefinition List for APM_SqlBbJobInfo.Status
What are the possible values for APM_SqlBbJobInfo.Status and what do the numbers translate to? Thanks, John
View ArticleDisplaying Location Information When Entering a Ticket
We will be using WHD shortly to track trouble tickets for our clients and have run into a small problem. We support several thousand locations which each have unique contact information. We are able...
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Accidental DBA: The First 100 Days
Each new President-Elect talks about the goals they have for their first 100 days in office. Life as a new (or accidental) DBA will be no different. Well, maybe a little different, because as a new...
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Mission Accomplished December 2016: IT Pro Power UP Misison
Congratulations THWACKsters!Using the power ups in the mission you were able to successfully free your network, servers, database, and IT security from the clutches of the King of All Alerts. Mission...
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Eat, Pray, DevOps
When I wrote about what I hoped to learn and see at DevOpsDays Tel Aviv, I listed three important goals:Meet some of our amazing customersEat my body weight in schwarmaSpeak at the conference. Let's be...
View ArticleRelease 12.3 - Inherit Client from Parent Ticket
Is it possible to inherit the client from the parent ticket? We have our WHD setup to require clients, but when the task runs, child tickets are created without a client. When the ticket is opened...
View ArticleSend Surveys when a ticket is opened not just when it's closed
We'd like to be able to send a survey request when a ticket is opened. As an example users are requesting additional security access and we'd like to have them fill out the survey prior to granting...
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What backup software are you using?
My corporation has used Symantec Back-up Exec, Networker and EMC Avamar. What backup solution are you using?
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