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Should the Thwack Store have Black Friday/Cyber Monday Week deals
Just wondering if anyone else has hit the Thwack store recently and wondered why there were no deals?
View ArticleAllow manual dependencies to override automatic dependencies
I would like to see the option to override any automatic dependency when a manual dependency is inserted with the same parent and child endpoints. The current behavior requires that you cancel out of...
View ArticleThwack Points Giving for the Holidays
If you were able to donate Thwack points for a gift giving program for those in need over the Holidays, what kind of percentage would you donate from your account?
View ArticleInterface name in UDT Alerts
I have a working UDT alert that e-mails me when a new MAC Address appears on the network I have the alert set to e-mail when triggered. The following is my e-mail response Subject: User Device Tracker...
View ArticleReceiving a false positive alert
We are getting what I believe is a false positive alert. I am not sure how to track down why we are getting this alert. The email sent out has the subject line of ALERT TRIGGERED: BANGSHORETEL01 is...
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I need to a report that shows current down servers and how long they have...
I have a report that shows all down servers, but I need to add either time it went down or how long it has been down to the report. I found something close but not exactly what I was looking for....
View ArticleVacation calendar in Web Help Desk
Would like to see a vacation calendar in Web Help Desk that places the Tech in vacation mode automatically.
View ArticleSet vacation on/off based on schedule for WHD
Hi there, Every time someone is on annual leave, we need to set up manually vacation mode on, after the end of the day. The when the person is back, you need to remember that needs to be undone. Why...
View ArticleScheduling Vacation with expiration
It would be very useful to allow techs to enter date range of scheduled vacation time ahead of their absence and have it expire when they are expected to return.
View ArticleScheduled On/Off Vacation for Techs
I think you should be able to schedule when you are to go on vacation and go off vacation. Perhaps have a Vacation Start Time and Vacation End Time. If Vacation End Time is left open then vacation will...
View ArticleCustom calendar entries (including planned vacations)
I have been looking at the possibility of using the web help desk calendar for more than just displaying the ticket expiration dates. For instance, it would be nice to enter planned vacations in...
View ArticleHyper-V Server showing up twice in Virtualization Assets
I have a weird problem that suddenly appeared out of nowhere.I use the virtualization asset widget on my main dashboard and suddenly I have the same hyper-v server appearing twice.I tried a reboot of...
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Setup SSL and Enable Smart Card (CAC/PKI) User Authentication for Orion Web...
PURPOSE: This a Start to Finish how to setup SSL for Self Signed, Domain Certificate or from Root CA, and setup and troubleshoot Smart Card Authentication Setup and Login.ISSUE: The Orion web console...
View ArticleHas ANYONE got Flexible Netflow working on 4500 with Sup7 that is...
Hi have been trying to work with Cisco over the past 4 weeks to get Flexible Netflow to work properly with Orion/NTA with zero success. This is a 4507R+E with dual Sup 7'sI have the works TAC support...
View ArticleHow to monitor a HTML header in WPM?
Or any html at all. I tried in the text box to use html and it didn't work. Any pointers? Thanks
View ArticleSolarWinds NCM Connector for Cisco SmartAdvisor
Saw this came out and took a look at the documentation. Is there a special kind/level of Cisco account/access you need for this to work? I have a Cisco.com account that is linked to my contracts (lets...
View ArticlePatch Manager- Managed Computers Node?
I am working on a Patch Manager system that looks like it was in use, but I'm a little confused- there is a Managed Computers node, and the documentation says this is where you put your managed...
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