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All Windows Server 2003-2012 Services and Counters Template Becoming Unknown?
Since the deployment of Solarwinds at my job, we've always applied the windows server template Windows Server 2003-2012 Services and Counters. So for us that's about 280 nodes carrying this template...
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WHD - Ticket Sections and formating
1) When adding request type & custom field I wanted to mark section on the service request like "Headers " and we don't have an option to add section headers2) Can we make the service request in...
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WHD - New Service Request for specific list of companies
One of my observation with respect to creating a new service request only to a specific list of companies out of the 1000 Member Companies. I come across a challenge when I have to go through a list...
View ArticleApproval e-mail format
Current Approval e-mail observation / limitation : The current approval mail has following 3 sections: 1) Approval Info - Approval Process - Approval Step - My Vote 2) Client Info 3) Ticket Info If we...
View ArticleProblems with Alert Integration with Orion Platform
We have Integrated Orion Alert with WHD to create incident tickets Which is help us address a lot of issue with respect to opening incident tickets and closing them when the alerts are reset...
View ArticleApproval with additional option to request more information
As on today WHD 12.3 approval system have only to logical option Approve & Deny and the flow is one directional user request --> Approval system & (Approved or denied) Can we have a way in...
View ArticleNPM Installation Problem
Hi All, I am new to NPM. I am going to install SolarWinds-NPM-v11.5.3.62-Eval onto Window server 2012. I have installed IIS but i am not able to open my web console.Attached is the error message. There...
View ArticleMap Dynamic updating and Direct integration with Orion
looking for dynamic map updating for constantly changing environments. As well as direct integration with NetworkAtlas/Orion with out manual steps.
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FEATURE REQUEST - To enrich the KEX and MACs support for SAM ssh client (Case...
In the latest version of SAM 6.2.2, the SAM ssh client's authorization algorithms support just includes the below: Supported...
View ArticleCompare config against master template
I work for a company that has many remote sites that are all nearly identical in their network configuration. Basically the IP addresses in use at each site are different but the rest of the...
View ArticleCattols 3.10 to FortiOS 5.2.5 or 5.4 doesn´t work
Hi, since we upgraded to FortiOS 5.2.5 or 5.4 Cattools gives us the error message "Failed to connect to XXX. Reason: No respone from remote host. Will try again."If we connect to it with Putty we get a...
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Active Agents have become not so active?
I've had Active Agents setup on my additional polling engines as a proof they work before deployed en masse and on the other side of firewalls (hence the Active Agent requirement).They have been...
View ArticleDo You use Product Upgrade Advisor website before you upgrade product?
SolarWinds has Product Upgrade Advisor website which helps users to validate compatibility of product versions.https://customerportal.solarwinds.com/support/product-upgrade-advisorDo you use that prior...
View ArticleCan you set tech permissions to create reports without giving Admin access?
From what I understand of WHD, you need to have admin rights to be able to run and/or create custom reports. Is that true? Of can I create a guest account that I can give permissions to run and...
View Articletrouble with password aging of Cisco SG300
Hi, we have a lot of Cisco SG300. All of them are configured with password aging.It means after input of password there is a question "Your password has exceeded the maximum lifetime. Please change the...
View ArticleIT request approval information Missing
Why do we need Approvals 1) To authorise tasks/work orders .2) Documentation of the work process.3) For IT audit & regulatory purpose. WHD Can we do all of the above and what are the limitations....
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Difference Wait Time
Hi, want to know the difference between [Wait Time] and [Total Wait Time for Time Period]
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NEW SolarWinds Customer Support Functionality - Addressing your #1 Request
We live in an amazing time where we have knowledge of just about everything at our fingertips – it’s just a search away. This is the norm now, and one of the reasons why your #1 request has been to...
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Would you watch a SolarWinds reality TV show?
Before you answer, consider the reality shows out there already:Duck DynastyHoney Boo-BooStorage WarsSwamp PeopleIce Road TruckersFinding BigfootAx MenAfter interacting with all of my co-workers and...
View ArticleAdd finish button to all pages on the web report writer and scheduler
When editing a report via the web-based report write or when editing a report schedule you have to either click next through all of the screens or click on the final page tab at the top then click...
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