Time based availability | SLA reporting
We are providing SLA Reports to our business. However, our SLAs don't need to include off hours availability. In other words, the business does not care of certain locations or devices are available at...
View ArticleUnable to Download FTP Voyager 16.2.0.328
I am a long-time FTP Voyager user. I’m trying to download the update.From FTP Voyager “Update Check” I go to Download; I fill out the Contact Information and select “Proceed to Download”I receive a...
View ArticleAdd functionality for registering Availability Groups for SQL Server
Currently when registering a SQL server instance that is part of an Availability Group DPA will take the listener name or virtual IP address given and will drill down and use the active node name when...
View ArticleSQL 2012 AlwaysOn Availability Groups for AppInsight for SQL
SQL Server 2012 has a new feature AlwaysOn Availability Groups. For HA in SQL this is very powerful. It would be great to be able to monitor the Availability groups and how it is setup. SQL Server 2012...
View ArticleAdd Juniper alarm monitoring to hardware health status
Juniper devices have red and yellow alarms that indicate various conditions (ie booted from backup partition) and both yellow and red alarms can be monitored via snmp. I currently have custom pollers...
View ArticleAllow gifs to blink in Atlas maps
To the best of my knowledge this doesn't work and if you load a background image from a website that uses a movable gif those only display the first frame. Can we get the functionality added in?
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How often do you upgrade Orion
How often do you upgrade your Solarwinds monitoring products?
View ArticleHow to backup Kiwi Syslog Server?
Dear all, I would like to know how to backup a Kiwi Syslog Server. We are installing this in VM, but the environment only has NetBackup. I know that I can export the data out as log file for backup,...
View ArticleFAQS linked to multiple request types
Allow FAQs to be linked to multiple request types. Currently FAQs are associated to only one request type. For certain request type structures in some organizations, this does not work well. We...
View ArticleFEATURE REQUEST - RFC5424 Support
FEATURE REQUEST - RFC5424 SUPPORT Support the protcol that compliant to RFC 5424RFC 5424 - The Syslog Protocol Best Regards,
View ArticleEmail Reports
Email Reports – daily digest, weekly stats etcAdd functionality to send reports with list of messages / events for certain period of time e.g. hour/day/week
View ArticleWhy user has to pay triple money if user purchases this product in Japan?
Hi,Can I get Japanese technical support from Solarwinds if I purchases this product?I talked with one of your reseller in Japan.I heard that I should purchase reseller's support option if I need...
View ArticleScheduler wont delete files
Hi guys,I can't get ftp scheduler to delete files from server, I've tried using the "move down" which should delete the files from server after downloading them but the files are downloaded ok but they...
View ArticleWeb Help Desk
What was life like before using SolarWinds? (Include what you were using and why you decided it was time for a change)Which SolarWinds product(s) saved your bacon?Did you consider other options, and...
View ArticleRemote Telemetry Units (RTUs)
Hello, Our company uses Solarwinds to monitor our network and it works great! A new project that we have involves monitoring remote site locations using RTU's via SNMP, so we can see when a door...
View ArticleDepartments drop down populates based on the company that is selected.
Currently, we are showing multiple departments because we created similar departments for different companies. Regardless of what company we select, we see ALL departments. It'd be nice to only see...
View ArticleOmit Approvers from Approval Process
Simply put, I'd like the functionality to be able to keep approvers from having to approve their own requests. Presently under our current setup, all clients submit a ticket and one of up to three...
View ArticleApprovals Improvements
Currently the voting is based on the minimum amount of Yes votes. This works good, but I'm wondering if it's possible to create 3 additions.1st addition would be to base approvals based on the minimum...
View ArticleFEATURE REQUEST - Query Size of JVM Heap
I would like information about the JVM Heap to be exposed via the WebHelpdesk API. I want to be able to query that information in say, PRTG or Nagios so that I can be alerted if the Heap ever begins to...
View ArticleAdd more fields to Action Rules -> Send Email action templates
I've found I can accomplish most of what I need to do in Setup -> Processes -> Action Rules using the Actions panel "Send Email" action, but that action is missing a very key variable - the...
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